Privacy Policy
Privacy Policy
Last updated: April 2025 — loopwell.co
Our commitment to you
At Loopwell ("we," "us," or "our"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit loopwell.co or make a purchase from us.
Short version: We collect only what we need to process your order and improve your experience. We never sell your data. You can request deletion at any time.
Information we collect
We collect information you provide when placing an order, creating an account, contacting us, or signing up for emails — including name, email, shipping address, and payment information. We also automatically collect device info, pages visited, IP address, and browser type when you visit our site.
How we use your information
We use your information to process and fulfill orders, send shipping updates, respond to support requests, send marketing emails (opt-in only), improve our site, and detect fraud.
Who we share your information with
We never sell your data. We share only with trusted providers who help us operate — Shopify (order processing), payment processors, shipping carriers, email platforms, and analytics tools. All are required to handle your data securely.
Cookies
We use essential cookies (for cart and checkout), analytics cookies, and marketing cookies. You can disable cookies in your browser settings at any time.
Your rights
You have the right to access, correct, delete, or export your personal data. Email support@loopwell.co and we'll respond within 30 days.
California residents (CCPA)
California residents have additional rights under the CCPA. We do not sell personal information. Contact support@loopwell.co to exercise your rights.
Changes to this policy
We may update this policy from time to time. Continued use of our site after changes constitutes acceptance.
Privacy questions?
Reach out anytime at
support@loopwell.co
Loopwell — loopwell.co